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Chelsea Kime 

authentic relationship guru | hospitality experience expert | story driven branding and creative production | strategic business partner

Across every role and environment I’ve worked in, one thing has remained constant: a natural drive to delight customers. Whether I am negotiating service contracts with executives or serving a glass of Chardonnay, I value authenticity, meaningful human connection, and creating moments that spark joy.

I’m equally comfortable in high level strategic conversations as I am on the front lines solving problems and creating exceptional guest experiences. I enjoy understanding what motivates people, connecting ideas across teams, and finding practical solutions that strengthen both the customer experience and the business behind it. Whether developing a brand, improving operations, growing partnerships, or welcoming guests, I thrive in roles that combine big picture thinking with hands-on execution.

I am seeking opportunities with boutique hotels, hotel portfolios, and experience-driven or purpose-driven businesses. I’m drawn to roles where my ability to connect with people and build trust is at the heart of the work, whether focused on guest experience design, partner relationships, or account management, and where I can help translate customer needs into stronger brand stories, more thoughtful operations, and exceptional experiences.

 

My goal is to become deeply invested in a team that shares my passion for exceptional hospitality and thoughtful design, where together we can build businesses that are as successful behind the scenes as they are memorable for the people they welcome.

timeline

2011 - 2015: McGill Bachelor of Commerce
2015: Internship at Sonder
2016 - 2020: Business Development, Account Management & Leadership at Aerotek
2020 - 2022: Independent recruitment consultant for 20+ architecture firms in Toronto
2022 - 2024: Career transition & international exploration
2024 - Present: Launching and growing boutique and experience based hospitality businesses
View CV

projects & experience 

Cafecito Surf

October 2024 - Present
Santa Teresa, Costa Rica

Launched a boutique surf guesthouse from concept to operation, leading brand strategy, guest experience, digital systems, and daily operations.

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Northfork Farms

October 2025 – Present
Nichabau, QC

Re-opening of a heritage farm and beloved bed & breakfast and wedding venue under new ownership.

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Downey's Bay Cottages

March 2026
Sheenboro, QC

Repositioned the brand and created a website focused on accommodations, wilderness experiences and direct bookings.

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Bluezone Wellness Protocol

May 2026
Costa Rica

Clarified business positioning and designed launch website for consumer wellness services and B2B services.

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Hotel Pontiac

June 2024
Sheenboro, QC

Redesigned website and implemented online booking system, resulting in doubling the number of bookings in the vacation rental cabins from the prior year.

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Vø Drop Inn

May 2025
Vorupør, Denmark

Provided hospitality positioning, branding, photography and website development, and digital strategy during launch.

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